The GTM Systems Architect at Figma is responsible for optimizing and governing Salesforce to support various cross-functional teams, including Sales, Customer Experience, and Marketing. The role involves business analysis, data stewardship, and process design, requiring the individual to operate independently and serve as a trusted advisor on CRM automation and reporting. Daily tasks include managing Salesforce inquiries, refining workflows, coordinating User Acceptance Testing, and maintaining documentation for Salesforce processes.
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