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← Fieldwire

Customer Success Manager

Fieldwire
Location
Prague, Czech Republic (Remote or Hybrid)
Posted
25 days ago
Department
Construction
What they actually want (must-haves)
  • 3+ years of professional construction experience, preferably with a combination of field and office management roles
  • Fluency in English, Polish, and Czech or Slovak
  • Excellent presentation and communication skills
  • Self-motivated and highly organized, with strong time management skills
  • Diplomacy and patience when working through customer issues
  • Comfortable communicating with anyone, from tradesmen to senior-level managers
What the job really is

As a Customer Success Manager at Fieldwire, you will be responsible for managing a portfolio of clients in the construction industry, ensuring they effectively utilize the Fieldwire platform. Your day-to-day tasks will include training clients, troubleshooting issues, and maintaining strong relationships to facilitate account growth and satisfaction. You will also collaborate with the product team to relay customer feedback for improvements.

Things to weigh
  • Remote/Hybrid work environment
  • Focus on customer engagement and satisfaction in a dynamic startup setting
  • No specific salary or benefits mentioned in the posting
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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