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Associate Customer Program Manager (EG)

Fictiv
Location
Bengaluru, India Office
Posted
17 days ago
Department
Program Management
What they actually want (must-haves)
  • Bachelor’s degree in Mechanical Engineering or MBA
  • 4+ years of experience in program management, project management, supply chain or customer-facing operations roles
  • Experience supporting NPI, low-volume production, or rapid prototyping programs
  • Fluent in written and spoken English
  • Proven experience working directly with US-based customers and/or during US business hours
  • Strong organizational skills with good time management and prioritization abilities
Nice to have
  • PMP/project management certification
  • Understanding of project management/operations knowledge
What the job really is

As an Associate Customer Program Manager at Fictiv, you will engage directly with US-based customers to enhance their experience and resolve issues related to manufacturing orders. Your role involves managing multiple projects, collaborating with cross-functional teams, and ensuring timely delivery of products while advocating for customer needs. You will also identify areas for improvement to streamline processes and increase efficiency in a fast-paced environment.

Things to weigh
  • Work hours are aligned with US Pacific business hours, requiring night shifts in India
  • Fast-paced operations environment with tight deadlines and high standards
  • Hybrid work schedule of 3 nights in office and 2 nights remote
  • Emphasis on continuous learning and improvement may require a proactive approach to skill development
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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