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Order Management Manager

Fastly
Location
New York City, NY; San Francisco, CA
Posted
1 month ago
Department
Accounting
Salary
$133,200.00 to $159,840.00
What they actually want (must-haves)
  • 5+ years of experience in Order Management, Quote-to-Cash, or Deal Desk at a B2B SaaS or technology company leveraging Salesforce
  • Experience in a lead or final-reviewer capacity where your sign-off carried weight
  • Exceptional attention to detail with a commitment to data completeness, accuracy, and fidelity
  • Highly organized and process-driven with the ability to bring structure and documentation to the work
  • Ability to see the big picture and understand how your work impacts the broader order-to-cash process
Nice to have
  • Experience working in a public company or SOX-compliant environment
  • Experience supporting data governance or master data management initiatives
  • Experience driving or co-leading process improvement and automation initiatives
  • Experience helping scale or build an order management or quote-to-cash process through high growth or system migration
What the job really is

As an Order Management Manager at Fastly, you will oversee the order management process, ensuring the accuracy and completeness of signed contracts before they are finalized as revenue. You will lead daily operations, validate contract details, and collaborate with cross-functional teams to streamline processes and maintain data integrity. Your role will involve setting priorities, managing exceptions, and driving improvements in the order-to-cash process.

Benefits
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Family planning and mental health support
  • Employee Assistance Program
  • Life, Disability, and Accident insurance
  • Flexible Vacation policy
  • Up to 18 days of accrued paid sick leave
Things to weigh
  • No specific mention of remote work options beyond hybrid model
  • Salary range provided but starting salary may vary based on non-discriminatory factors
  • Role requires strong attention to detail and may involve high-pressure situations due to the nature of revenue recognition
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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