HHiring Reality
← Soros Fund Management

End User Support Technician

Soros Fund Management
Location
New York
Posted
1 month ago
Department
Technology
Salary
$75,000-$85,000
What they actually want (must-haves)
  • 1-2 years in a Microsoft-based end user support role
  • Excellent written and oral communication skills
  • Basic troubleshooting skills
  • Basic understanding of networking concepts
  • Experience with supporting Microsoft technologies including Microsoft Office apps, Windows 10/11, Teams, OneDrive
Nice to have
  • Bachelor’s degree in computer science or other relevant fields
  • Experience in any automation, scripting languages, or PowerShell basics
  • Prior internships or experience in Finance or trading environments, or retail experience
What the job really is

The End User Support Technician at Soros Fund Management is responsible for providing direct support to users in the New York City office and assisting global offices. The role involves troubleshooting hardware issues, maintaining telephony and conference room setups, logging work in a ticketing system, and ensuring system reliability while collaborating with various technical teams.

Benefits
  • Base salary between $75,000-$85,000
  • Eligibility for a discretionary year-end bonus
Things to weigh
  • 5 days a week in the office
  • Small team size may mean limited support resources
  • Role may involve routine tasks alongside troubleshooting
Job score3.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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