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← Exiger

Customer Success Manager

Exiger
Location
London, England, United Kingdom
Posted
2 months ago
Department
Go To Market
What they actually want (must-haves)
  • 3-5 years in customer-facing experience in a SaaS environment
  • Prior work with Gainsight or other dedicated Customer Success software
  • Experience with technology products, third party and supply chain risk
  • Strong written and verbal communication skills
  • Strong presentation skills
  • Excellent organization and time-management skills
Nice to have
  • Global Regulatory and Compliance process, systems, and due diligence experience
  • Consulting experience
What the job really is

The Customer Success Manager at Exiger will manage relationships with EMEA customers, ensuring they effectively utilize Exiger's supply chain risk management technology. This role involves providing customer support, coordinating with internal teams, managing the customer renewal lifecycle, and delivering training sessions. The position requires a proactive approach to problem-solving and a strong focus on customer satisfaction and engagement.

Things to weigh
  • No salary listed
  • Fast-paced environment may lead to ambiguity
  • Role involves significant customer interaction and project management
Job score2.2/5
Benefits1/5
Freshness1/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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