HHiring Reality
← Exiger

ServiceNow Platform Manager

Exiger
Location
Richmond, Virginia, United States
Posted
27 days ago
Department
Technology: IT & Security: Leadership
What they actually want (must-haves)
  • Proven experience managing or developing within enterprise ServiceNow environments
  • Deep understanding of TPSM, SPM, and SOM modules
  • Strong technical foundation in workflow automation, scripting, and integrations (REST/SOAP APIs)
  • Experience defining platform roadmaps, governance, and operational excellence
  • Excellent problem-solving, communication, and stakeholder management skills
  • Ability to operate strategically while remaining hands-on when needed
Nice to have
  • ServiceNow Certified System Administrator (CSA) – Highly Preferred
  • ITIL Certification – Preferred
  • ServiceNow Certified Implementation Specialist (CIS) – Optional
  • ServiceNow Certified Application Developer (CAD) – Optional
What the job really is

The ServiceNow Platform Manager at Exiger will lead the strategic direction and administration of the ServiceNow environment, overseeing its development lifecycle from design to maintenance. This role involves collaborating with IT and business stakeholders to ensure that ServiceNow solutions meet organizational goals, managing platform governance, and driving automation initiatives while mentoring team members.

Benefits
  • Discretionary Time Off for all employees, with no maximum limits on time off
  • Industry leading health, vision, and dental benefits
  • Competitive compensation package
  • 16 weeks of fully paid parental leave
  • Flexible, hybrid approach to working from home and in the office where applicable
  • Focus on wellness and employee health through stipends and dedicated wellness programming
Things to weigh
  • Full-time remote opportunity, but candidates must be located in the United States
  • No specific salary listed in the posting
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to Exiger?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →