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← Evergreen Nephrology

Remote Pharmacy Care Coordinator, MA (Contract to Perm)

Evergreen Nephrology
Location
Remote
Posted
18 days ago
Department
Clinical Operations
Salary
$19-$23
What they actually want (must-haves)
  • Current Medical Assistant certification (CMA/RMA)
  • Experience in a telephonic, call-center, or high-volume outbound patient/customer outreach environment
  • Strong interpersonal and communication skills
  • Experience in healthcare, pharmacy, care coordination, or other patient support roles
  • Comfort and proficiency working within an electronic health record (EHR/EMR)
  • Strong organizational skills and attention to detail
Nice to have
  • Prior experience in a healthcare call center or telephonic patient outreach/enrollment role
  • Bilingual (English/Spanish)
  • Experience with phone-based consent capture or enrollment workflows
  • Background in care navigation
  • Familiarity with common chronic disease medications and prescription coverage terminology
What the job really is

As a Telephonic Pharmacy Care Coordinator at Evergreen Nephrology, you will engage with patients over the phone to introduce and facilitate enrollment in a specialized pharmacy service. Your role involves high-volume outbound outreach, obtaining patient consent, documenting interactions in the electronic health record, and ensuring patients receive their medications on time. You will work remotely, focusing on building trust and effectively communicating the value of the pharmacy services to patients living with chronic kidney disease and other complex conditions.

Benefits
  • Paid time off starting at 4 weeks for full-time employees
  • 12 paid holidays per year
  • Medical, dental, vision and life insurance, including an HSA with employer match
  • Reimbursement for continuing medical education for eligible roles
  • A 401(k) program with up to 4% matching after six months
  • Paid parental leave
Things to weigh
  • Remote work requires a dedicated space free from interruptions to maintain HIPAA compliance
  • No specific mention of career advancement opportunities
  • Pay range is provided but may vary based on multiple factors
Job score4.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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