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Medical Support Associate, Manila (Med Tech)

Careers at Eucalyptus
Location
Manila, Manila, Philippines
Posted
19 days ago
Department
Clinical
What they actually want (must-haves)
  • Medical Technologist with 2+ years post-registration experience in the healthcare industry
  • Excellent writing skills for clear and patient-friendly email communication
  • Ability to work in a fast-paced environment and adapt to changes in workload
  • Meticulous attention to detail and adherence to processes
Nice to have
  • Experience triaging in a clinic or emergency setting
  • Previous work experience in tele-health
  • Passion for weight loss, skincare, sexual health or fertility
What the job really is

The Medical Support Associate at Eucalyptus will provide essential medical support to patients, primarily through email communication. Responsibilities include triaging and assessing patients' medical inquiries, ensuring timely responses, maintaining patient safety, and coordinating with healthcare providers. The role requires strong communication skills and a commitment to patient care, working closely with a multidisciplinary team to enhance patient treatment adherence and outcomes.

Benefits
  • Sick, maternal/paternal, compassionate, and vacation leave from Day 1
  • Personal health days leave and budget for well-being
  • Health insurance coverage for employees and up to two dependents
  • Standard employer share for statutory benefits (SSS, PhilHealth, HDMF) and 13th month pay
  • Transportation allowance for commuting to the Makati office
  • Annual professional development budget and additional leave credits
Things to weigh
  • Rotational day-to-mid shift schedule with 9-hour shifts between 5:00 AM and 9:00 PM PHT
  • Weekend coverage shared across the team
  • Fast-paced environment may involve frequent interruptions and changes in schedule
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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