ServiceNow Systems Administrator (Junior ServiceNow Developer)

The ServiceNow Systems Administrator will be responsible for administering ITSM modules such as Incident, Problem, Change, Request, Knowledge, and Service Catalog. The role involves managing Service Catalog items, workflows, and user access controls, as well as performing system monitoring, troubleshooting, and maintaining instance health across multiple environments.

• U.S. Citizenship required
• Must be eligible to obtain and maintain an IRS Moderate Background Investigation (MBI)/Public Trust
• Travel may be required within the NCR and CONUS for meetings, conferences, and training
• Experience in a federal environment is preferred but not explicitly required