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← eTelligent Group LLC

ServiceNow Architect

eTelligent Group LLC
Location
Washington, District of Columbia, United States
Posted
20 days ago
Department
Federal Projects
What they actually want (must-haves)
  • 8+ years of ServiceNow/ESM architecture experience
  • 2+ years of experience in federal projects
  • Prior ownership of multi-module architectures at n-2 currency
  • Deep expertise in ITSM processes including Incident, Problem, Change, Request, Knowledge, and Service Catalog
  • Strong experience with CMDB and CSDM
  • Technical background in JavaScript, Glide APIs, Business Rules, Script Includes, Flow Designer, IntegrationHub, UI Builder, and platform security
Nice to have
  • ServiceNow Certified Master Architect (CMA) preferred
  • Certified Technical Architect (CTA)
What the job really is

The ServiceNow Architect will design and implement enterprise-scale ServiceNow solutions for federal projects, focusing on ITSM processes and multi-module architectures. The role requires deep expertise in various ServiceNow products and strong technical skills in JavaScript and integration methods. The architect will also establish development standards and conduct architecture reviews to ensure performance and security across a large user base.

Things to weigh
  • U.S. Citizenship required
  • Must be eligible to obtain and maintain an IRS Moderate Background Investigation (MBI)/Public Trust
  • Travel may be required within CONUS and the NCR for meetings and training
  • Experience with a large user base (75k+) may indicate a complex work environment
Job score3/5
Benefits1/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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