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Service Delivery Director (Data Centres)

EOS
Location
Mons, Hainaut, Belgium
Posted
12 days ago
Department
Managed Services
What they actually want (must-haves)
  • Strong knowledge of data centre infrastructure, including servers, storage, networking, power, cooling, and physical infrastructure.
  • Experience managing server lifecycle activities, hardware deployments, asset management, and break-fix operations.
  • Understanding of critical environment operations, infrastructure monitoring, automation, and operational resilience.
  • Strong knowledge of incident, change, problem, and service management practices.
  • 10+ years of experience leading technical operations, service delivery, or data centre environments.
  • Proven experience managing large-scale, globally distributed teams.
Nice to have
  • ITIL certification or equivalent service management experience preferred.
  • Degree in Engineering, Computer Science, Business, or a related discipline.
  • Experience within managed services, enterprise infrastructure, or hyperscale data centre environments.
  • Willingness to travel internationally as required.
What the job really is

The Service Delivery Director (Data Centres) at EOS IT Solutions is responsible for leading global service delivery and operations for data centre environments. This role involves managing technical teams, ensuring operational excellence, and maintaining high safety standards while building relationships with customer stakeholders. The director will oversee service delivery processes, drive continuous improvement, and champion a customer-first culture across the organization.

Things to weigh
  • No salary listed in the posting.
  • The role requires a balance of technical credibility, customer engagement, commercial acumen, and people leadership, which may be challenging for some candidates.
  • The position involves leading globally distributed teams, which may require strong remote management skills.
  • The emphasis on safety and compliance suggests a highly regulated environment that may require strict adherence to protocols.
Job score3/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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