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Service Delivery Director (Data Centres)

EOS
Location
Fredericia, Southern Denmark, Denmark
Posted
16 days ago
Department
Managed Services
What they actually want (must-haves)
  • Strong knowledge of data centre infrastructure, including servers, storage, networking, power, cooling, and physical infrastructure.
  • Experience managing server lifecycle activities, hardware deployments, asset management, and break-fix operations.
  • Understanding of critical environment operations, infrastructure monitoring, automation, and operational resilience.
  • Strong knowledge of incident, change, problem, and service management practices.
  • 10+ years of experience leading technical operations, service delivery, or data centre environments.
  • Proven experience managing large-scale, globally distributed teams.
Nice to have
  • ITIL certification or equivalent service management experience preferred.
  • Degree in Engineering, Computer Science, Business, or a related discipline.
  • Experience within managed services, enterprise infrastructure, or hyperscale data centre environments.
  • Willingness to travel internationally as required.
What the job really is

The Service Delivery Director (Data Centres) will lead global service delivery and operations for a strategic customer environment, focusing on data centre infrastructure and operations. Responsibilities include defining service delivery strategies, managing technical teams, ensuring operational excellence, and maintaining customer relationships. The role also involves overseeing safety compliance, incident management, and financial governance while fostering a high-performing team culture.

Things to weigh
  • No salary listed.
  • The role requires a balance of technical credibility, customer engagement, commercial acumen, and people leadership, which may be demanding.
  • The position involves leading globally distributed teams, which could entail challenges in coordination and communication across time zones.
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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