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Data Center Network Operations Lead (Jeffersonville, IN)

EOS
Location
Jeffersonville, Indiana, United States
Posted
17 days ago
Department
Managed Services
What they actually want (must-haves)
  • Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support
  • 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise environments
  • 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience
  • Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO)
  • Demonstrated experience in troubleshooting and repairing fiber, server, storage, and network hardware
  • Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog)
Nice to have
  • Experience managing a technical support team in a multi-site environment
  • Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials
  • Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms
  • Familiarity with scripting for automation (e.g., Bash, Python)
  • Experience working in a 24/7 operational environment with on-call responsibilities
What the job really is

As a Data Center Network Operations Lead, you will oversee hardware repair and troubleshooting operations related to fiber optic deployment and maintenance in mission-critical environments. Your role involves managing a team of technicians, ensuring SLA adherence, and providing technical leadership while performing diagnostics and repairs on server, storage, and network hardware. This position requires working in rotational shifts to support 24/7 operations and may involve some travel.

Things to weigh
  • Role requires rotational shifts for 24/7 operations
  • Up to 10% travel may be required
  • No specific salary or compensation details provided
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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