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Data Center Field Operations Lead (Jeffersonville, IN)

EOS
Location
Jeffersonville, Indiana, United States
Posted
17 days ago
Department
Managed Services
What they actually want (must-haves)
  • Associate degree or higher in a technology services/technical discipline, or equivalent work experience
  • 5+ years of experience in leading teams and managing installations, services, and maintenance of low voltage cable infrastructure systems
  • 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience
  • Demonstrated ability to install, terminate, and test low voltage cables, with a strong focus on leadership in fiber optic technologies
  • Expert knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code
  • Exceptional leadership skills with a strong customer/client service orientation and effective communication and interpersonal skills
Nice to have
  • Industry and manufacturer-specific certifications highly preferred (e.g., BICSI TECH, Corning TSLAN-500)
  • Experience managing a technical team in a multi-site environment and/or 24/7 operation
  • Track record of developing or defining KPIs, timesheets and driving relationships with a focus on service excellence
What the job really is

The Data Center Field Operations Lead will oversee the infrastructure engineering team, focusing on the installation, service, maintenance, and repair of low voltage cabling systems, particularly fiber optics. This role involves leading a team in data center operations, ensuring quality standards, managing technical challenges, and developing operational procedures. The candidate will also handle project execution, documentation, and emergency responses while fostering a collaborative team environment.

Benefits
  • Health, Vision, and Dental Insurance starting the 1st of the month after your start date
  • 10 Days of Paid Time Off (PTO) annually
  • 12 Paid Holidays
  • 6 Sick Days (available after 90 days of employment)
  • 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
Things to weigh
  • No salary listed
  • Role requires deep expertise in fiber optics and low voltage cabling systems
  • Expectations for leadership and team management are high, including mentoring and developing team members
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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