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← Enova International

Loan Application Support Supervisor (Hybrid)

Enova International
Location
Chicago, IL
Posted
18 days ago
Department
Operations
Salary
$51,000 to $57,000
What they actually want (must-haves)
  • 3 years of leadership experience in related capacity
  • Experience within the financial industry and/or loan operations
  • Excellent written and verbal communication skills
  • Ability to coach, train, and motivate employees and evaluate their performance
  • Capable of remaining calm under pressure and navigating tense situations, especially during busy hours
What the job really is

As a Loan Application Support Supervisor, you will oversee a team of representatives, focusing on training, mentoring, and ensuring a high-quality customer experience in a fast-paced environment. Your responsibilities will include managing performance metrics, conducting coaching sessions, and participating in the hiring and onboarding process for new team members.

Benefits
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
Things to weigh
  • No remote work on Tuesdays through Thursdays, requiring in-office presence
  • Salary range may vary based on qualifications and experience, with no guarantee of reaching the higher end
  • Role involves managing a team in a fast-paced environment, which may be stressful
Job score4.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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