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Implementation Manager

Engine
Location
Chicago, Illinois, United States
Posted
17 days ago
Department
Expansion
What they actually want (must-haves)
  • Minimum 3 years of experience in sales, account management, customer success, or implementation
  • Subject matter expertise in onboarding and customer success
  • Strong problem-solving skills and a consultative mindset
  • Ability to meet ambitious performance goals and customer engagement targets
  • Strong cross-functional skills across Sales, Account Management, and customer-facing teams
Nice to have
  • Fluency in building configuration and rollout plans
  • Experience drafting mutual success plans
  • Coordination of handoffs across GTM teams
What the job really is

As an Implementation Manager at Engine, you'll be responsible for the onboarding experience of new customers, ensuring their successful integration into the platform. Your role involves designing and executing tailored onboarding strategies, driving product adoption, and collaborating closely with Sales and Account Management to facilitate a smooth transition for customers. You'll also serve as a trusted advisor, leading training sessions and key meetings to exceed customer expectations.

Benefits
  • Competitive base pay tied to role and experience
  • Equity for all employees
  • Hybrid-hub model for work environment
  • Potential for bonuses or commissions
Things to weigh
  • Role requires in-office work 3 days a week in Chicago
  • No specific details on the full list of benefits provided
  • Compensation range provided but may vary based on experience and location
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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