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Senior Manager, Fraud Operations

Engine
Location
Remote - US
Posted
19 days ago
Department
Service Delivery
What they actually want (must-haves)
  • 7+ years of relevant experience
  • Card fraud operations experience — credit, prepaid, or gift card
  • People leadership — managing investigators or analysts
  • SEON or equivalent fraud detection platform
  • Salesforce case management
  • BSA/AML familiarity
Nice to have
  • CFE (Certified Fraud Examiner) strongly preferred
  • CAMS (Certified Anti-Money Laundering Specialist) a plus
  • Fintech, travel, or multi-product marketplace experience a plus
What the job really is

As a Senior Manager of Fraud Operations at Engine, you will lead a team of Fraud Analysts and be responsible for establishing fraud investigation standards, documentation quality, and performance expectations. You will build and maintain investigation playbooks, design fraud detection controls, and own weekly fraud intelligence reporting, while also collaborating with various departments to address fraud-related issues and regulatory documentation.

Benefits
  • Competitive base pay tied to role and experience
  • Equity for all employees
  • Potential eligibility for bonuses or commissions
  • Hybrid-hub model for work environment
  • Full list of benefits available at engine.com/culture
Things to weigh
  • No specific details on the team size or structure provided
  • Role involves significant leadership responsibilities which may require a high level of accountability
  • Compensation details are broad and depend on experience and location
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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