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← LINQ

Associate Client Success Manager

LINQ
Location
Denver, Colorado
Posted
23 days ago
Department
Client Experience
Salary
$50,000-$70,000
What they actually want (must-haves)
  • Bachelor's degree in Business Administration, Communications, or a related field
  • 1-3 years of experience in a client-facing role, preferably in account management or customer success
  • Strong communication and interpersonal skills
  • Proven track record of managing client relationships and driving customer satisfaction
  • Demonstrable self-starter, curious, and solution focused
  • Excellent problem-solving skills
Nice to have
  • K12 Experience Preferred, but not required
What the job really is

As an Associate Client Success Manager at LINQ, you will be responsible for enhancing client engagement through webinars, communications, and support for renewals and upsells. Your role involves managing client relationships, facilitating product enablement, and addressing client escalations, all while ensuring customer satisfaction and retention. You will also create digital content and moderate customer communities to foster positive client interactions.

Benefits
  • Competitive salary of $50,000-$70,000 + a 4% annual bonus
  • 401(k) plan with a 4% employer match
  • Flexible Open Paid Time Off Plan
  • Paid Parental Leave
  • Ten Paid Corporate Holidays
  • 16 paid volunteer hours
Things to weigh
  • No specific salary figure beyond the range provided
  • K12 experience is preferred but not required, which may affect candidate competitiveness
  • Role involves managing client escalations, which can be challenging and requires strong problem-solving skills
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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