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← Emigrant Bank

Mortgage Loan Collector

Emigrant Bank
Location
7 Westchester Plaza Elmsford, NY 10523
Posted
19 days ago
Department
Emigrant Mortgage Co
What they actually want (must-haves)
  • Bachelor’s degree (B.A.) from four year college or university
  • One to two years related experience and/or training; or equivalent combination and experience
  • Possess basic knowledge of CFBP rules and regulations with regard to collections and loss mitigation options
  • Understand bankruptcy 7, 11, & 13 filings
  • Understand credit reporting and credit corrections
  • Knowledge of the Fair Debt Collection Practice Act (FDCPA) and Consumer Financial Protection Bureau (CFPB) policies and regulations
Nice to have
  • Knowledge of E-Oscar filings is a plus
What the job really is

The Mortgage Loan Collector is responsible for managing delinquent residential mortgage accounts and working directly with borrowers to resolve their past-due obligations. Daily tasks include monitoring loan portfolios, conducting collection activities, negotiating repayment arrangements, and maintaining documentation of borrower interactions. The role requires effective communication and empathy to understand borrowers' situations and financial capabilities.

Things to weigh
  • Salary range is specified but not detailed further
  • Role involves significant interaction with borrowers, requiring strong interpersonal skills
  • Position includes training on some responsibilities, indicating a supportive environment for learning
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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