HHiring Reality
← Element Critical

Operations Technician I

Element Critical
Location
Wood Dale, Illinois, United States
Posted
25 days ago
Department
Customer Operations
What they actually want (must-haves)
  • High School diploma or equivalent
  • 2 - 4 years Security Operations, Data Center Operations, and Customer Service experience
  • Knowledge of Security System hardware and software
  • Knowledge of Data Center Monitoring applications
  • Knowledge of Help Desk Tools
  • Knowledge of Critical Operations infrastructure
What the job really is

The Operations Technician I will support critical infrastructure operations at Element Critical's data center, focusing on site security, shipping and receiving, and customer support through ticketing systems. Daily tasks include monitoring alerts, assisting with technical installations, and ensuring operational uptime while providing excellent customer service. This role requires hands-on involvement in various operational tasks and a commitment to learning and growth within the company.

Benefits
  • PPO and HDHP Healthcare Plans
  • FSA and HSA with above market Employer HSA Match
  • Dental and Vision Insurance
  • Employer Paid Disability and Life Insurance
  • Additional Group Insurances
  • Paid Vacation, Sick, and Personal Leave
Things to weigh
  • Shift is nights, which may not suit all candidates
  • Physical demands include the ability to lift or move objects up to 65 lbs
  • Role involves a mix of security and technical responsibilities, which may require diverse skill sets
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

Applying to Element Critical?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →