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← Ebury

Customer Relations Executive

Ebury
Location
São Paulo
Posted
12 days ago
Department
FO - Customer Relations
What they actually want (must-haves)
  • Strong written and verbal communication skills
  • Ability to excel in a busy client-facing environment
  • Experience managing workload around tight time constraints
  • Confidence in liaising between internal departments and clients
  • Ability to multitask and prioritize under daily deadlines
  • Commercial awareness and ability to identify growth opportunities
Nice to have
  • Sales skills or experience
  • Knowledge of FX
  • Knowledge of Ebury's products
  • Interest in currency markets
What the job really is

As a Customer Relations Executive at Ebury, you will serve as a key point of contact for corporate clients, providing operational and trading assistance. Your role involves managing client relationships, resolving issues, and promoting Ebury's offerings while ensuring high-quality service in a fast-paced environment.

Benefits
  • Clear path for progression
  • Tools to develop client relationship skills
  • Opportunity to service and develop your own book of clients
  • Support structure to drive success
Things to weigh
  • Office-based role requires presence five days a week
  • High-pressure environment with significant workload peaks
  • Experience with client servicing preferred but not mandatory
Job score3/5
Benefits2/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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