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Account Manager (Logistics)

Easyship
Location
London
Posted
25 days ago
Department
Customer Success
What they actually want (must-haves)
  • 5+ years of experience in account management or program management within logistics, e-commerce and cross-border trade
  • Strong understanding of customs and export compliance concepts
  • Excellent stakeholder management skills; comfortable working with both external enterprise clients and internal cross-functional teams (Tech, Data, Pricing, Operations)
  • Highly organised, with the ability to manage multiple concurrent workstreams and tight deadlines
  • Strong written and verbal communication skills; confident presenting to and engaging with senior client stakeholders
  • Comfortable working with data (spreadsheets, dashboards) to track operational metrics and support decision-making
Nice to have
  • Experience working with marketplace or e-commerce partners on cross-border export programs
  • Experience utilising AI tools to improve processes and increase efficiency
What the job really is

As an Account Manager for Export Programs at Easyship, you will oversee the coordination of strategic client export programs, ensuring smooth operations across multiple stakeholders. Your role involves managing client relationships, supporting compliance and trade requirements, resolving operational issues, and preparing client reports. You'll also assist in program expansion and new feature rollouts, working closely with various internal teams.

Benefits
  • Competitive Equity Package
  • Gym & Wellness Reimbursement
  • Generous Vacation Policy
  • Complimentary Meal Benefits
  • Duvet Day
  • Mental Health Day
Things to weigh
  • Role involves managing multiple stakeholders which may lead to a high-pressure environment
  • No specific salary mentioned
  • Focus on compliance and operational issues may limit exposure to broader strategic initiatives
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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