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CRM Specialist

Easygo
Location
Melbourne, Australia
Posted
1 month ago
Department
KICK
What they actually want (must-haves)
  • 3+ years experience using CRM or customer engagement software
  • Delivered marketing communications from initial brief through to quality assurance and send
  • Produced clear, engaging and accurate marketing copy, with strong editing, proofreading, and detail
  • Managed multiple campaigns, deadlines, and stakeholder requests while maintaining a high standard of execution
  • Coordinated effectively with copywriters, translators, designers and other cross-functional stakeholders to deliver campaign requirements on time
  • Use data to inform insights and action
Nice to have
  • Worked in a fast-moving technology company
  • Understand email deliverability, marketing consent, and privacy requirements across multiple markets
  • Experience supporting communications delivered to a large, international customer or user base
What the job really is

As a CRM Specialist at KICK, you will manage and execute email and push notification campaigns, ensuring they are delivered on time and meet quality standards. Your responsibilities will include writing engaging copy, coordinating translations for a diverse user base, managing design assets, conducting A/B testing, and analyzing campaign performance to optimize engagement with KICK's global audience.

Benefits
  • Exciting, on-the-job learning opportunities
  • 1 in 3 of our people level up their roles every year
  • Competitive pay and bonus scheme
  • Performance-based bonus recognition based on your impact (up to 20%)
  • High-value referral bonus
  • 18 weeks paid parental leave for primary carers
Things to weigh
  • No salary listed
  • Role requires managing multiple stakeholders and deadlines, which may lead to high-pressure situations
  • Position is based in Melbourne office, requiring relocation for non-local candidates
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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