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← DYOPATH

Junior Service Desk Technician

DYOPATH
Location
Waddell, Arizona
Posted
11 days ago
Department
Enterprise Accounts
What they actually want (must-haves)
  • High School Diploma or GED
  • Strong communication and customer service skills
  • Basic knowledge of Windows operating systems and common IT tools
  • Ability to follow SOPs and multitask in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to work collaboratively in a team environment
Nice to have
  • Familiarity with shipping processes and asset tracking
What the job really is

As a Junior Service Desk Technician at DYOPATH, you will be the first point of contact for customers needing IT assistance. Your daily tasks will include answering calls and emails, managing support tickets, providing updates, and assisting with equipment shipping and inventory. This role is designed to help you gain hands-on IT experience and develop foundational technical skills in a collaborative environment.

Benefits
  • Medical, Dental, and Vision coverage
  • Life insurance
  • 401(k) with company match
  • "You Pick a Day" paid holiday
  • FSA and HSA options
  • Pet insurance
Things to weigh
  • Pay rate is $15/hour
  • On-site position in Waddell, AZ
  • Variable shift start times between 2:00 AM and 7:00 PM
Job score3.4/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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