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← DYOPATH

Supervisor, NOC

DYOPATH
Location
Remote
Posted
23 days ago
Department
DevSecOps
Salary
$115,000 – $120,000
What they actually want (must-haves)
  • 5+ years of NOC, infrastructure operations, or related IT experience
  • Experience serving in a lead, supervisory, or management capacity
  • Experience managing incidents and escalations
  • Strong understanding of networking, systems, and service operations
  • Ability to communicate effectively with technical and non-technical audiences
Nice to have
  • Experience in an MSP or multi-client environment
  • ITIL knowledge or certification
  • Industry certifications such as: CCNA / CCNP, Network+, ITIL Foundation, Azure Network Engineer, AWS Networking Certifications
What the job really is

As a Supervisor in the Network Operations Center (NOC) at DYOPATH, you will lead a team of engineers, manage incident responses, and enhance operational processes to ensure exceptional client service. Your role will involve coaching team members, overseeing daily operations, and driving improvements in service delivery and communication. This position requires a blend of technical knowledge and leadership skills to influence team performance and client satisfaction.

Benefits
  • Opportunities to grow your leadership career
  • Exposure to diverse technologies and client environments
  • A collaborative team that supports learning and development
  • High visibility with technical and business leadership
  • The opportunity to make a measurable impact every day
Things to weigh
  • Occasional after-hours support required for incidents or escalations
  • Salary range provided is $115,000 – $120,000
  • Role may involve high-pressure situations during incidents
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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