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← DYOPATH

Desktop Support Analyst I

DYOPATH
Location
Winnetka, IL
Posted
24 days ago
Department
Field Services Management
What they actually want (must-haves)
  • Bachelor’s degree in Computer Science, IT, or a related field or 4 years of equivalent work experience
  • A+ Certification required
  • Intermediate troubleshooting skills for hardware and software
  • Familiarity with Microsoft O365 Suite and SharePoint
  • Strong skills with macOS
  • Strong written and verbal communication skills
What the job really is

As a Desktop Support Analyst I at DYOPATH, you will provide technical support for desktops, laptops, and peripherals, troubleshooting hardware and software issues through various communication channels. Your responsibilities include installing and maintaining systems, tracking incidents, performing software updates, and documenting processes. You will work collaboratively in a team-oriented environment, contributing to continuous improvement initiatives.

Benefits
  • Medical, Dental, and Vision coverage
  • Life insurance
  • 401(k) with company match
  • “You Pick a Day” paid holiday
  • FSA and HSA options
  • Pet insurance
Things to weigh
  • On-site position in Winnetka, IL
  • 1st Shift schedule (7:30a-4p or 8a-4:30p CST); Monday through Friday
  • Pay rate of $26/hour may be considered low for some candidates
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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