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← DV Trading

Client Platforms Engineer

DV Trading
Location
Hong Kong
Posted
26 days ago
Department
Technology
What they actually want (must-haves)
  • 4+ years of experience as a Service Desk Engineer or similar role in an IT support environment
  • Solid knowledge of IT fundamentals, including operating systems (Windows, macOS, Linux), software applications, hardware, and networking concepts
  • Familiarity with service desk ticketing systems and incident management procedures
  • Experience with endpoint management solutions such as: SCCM, Intune, Jamf
  • Strong problem-solving and analytical skills with a keen eye for detail
  • Excellent communication and interpersonal skills with a customer-oriented approach
What the job really is

The Client Platforms Engineer at DV Trading will provide technical support to end-users, acting as the first point of contact for IT issues. Responsibilities include troubleshooting hardware and software problems, managing incidents and service requests, maintaining documentation, and collaborating with other IT teams. This role requires a strong focus on customer service and effective communication with both technical and non-technical stakeholders.

Things to weigh
  • Role requires working on-call, including weekends and holidays, which may affect work-life balance.
  • Position is based in Chicago office, requiring relocation or commuting for candidates not currently in the area.
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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