HHiring Reality
← DoorDash USA

Account Manager, SMB

DoorDash USA
Location
Orlando, FL
Posted
17 days ago
Department
512 Inside Account Management
What they actually want (must-haves)
  • 2+ years of experience in client-facing sales roles
  • 2+ years of experience in Outbound Sales being held to DTT minimums
  • 2+ years of experience in business operations or related setting
  • Experience in outbound sales and/or account management with direct ownership of a book of accounts
  • Experience using Salesforce or similar CRM tools
  • Intermediate to proficient level in Google Sheets or Microsoft Excel
What the job really is

As an Account Manager for SMB at DoorDash, you will manage a portfolio of approximately 75 restaurant partners, focusing on their retention and growth. Your daily responsibilities will include making high-volume outbound calls, advising merchants on performance optimization, and delivering quarterly business reviews. You will be expected to meet specific KPIs related to activity and outcomes while collaborating with internal teams to enhance merchant success.

Benefits
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave
  • Medical, dental, and vision benefits
Things to weigh
  • Role involves high-volume outbound activity which may be challenging for some candidates
  • Flexibility required for remote and in-office work, with potential travel for collaboration
  • Performance measured on both activity and outcomes, which may add pressure
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to DoorDash USA?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →