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← Domino Data Lab

IT Support Engineer

Domino Data Lab
Location
Remote India, Remote EU, Remote South America
Posted
20 days ago
Department
General & Administrative
What they actually want (must-haves)
  • 5+ years in IT
  • 2+ years implementing IT management software
  • Advanced expertise with MacOS, Windows, Microsoft Intune, JAMF, SAML/SSO, SCIM provisioning, SPF/DKIM, VPNs, and Azure/MSFT ADFS
  • Proven ability to independently execute IT operations end-to-end in a small, fast-paced environment (150–300 employees)
  • Security-first mindset
  • Strong communicator who partners well across teams
What the job really is

As an IT Support Engineer at Domino, you will manage day-to-day IT systems and processes, focusing on Tier 1 and Tier 2 support. Your responsibilities include improving IT support, managing laptop provisioning, administering identity providers, and documenting best practices to enhance the IT Knowledge Base. You will work closely with developers, engineers, and business units to ensure seamless technology integration into their workflows.

Things to weigh
  • No salary listed
  • Role is contract-based
  • Focus on Tier 1 and Tier 2 support may limit exposure to advanced IT projects
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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