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← DoiT

Account Manager - EMEA

DoiT
Location
Remote Estonia
Posted
1 month ago
Department
Sales
What they actually want (must-haves)
  • 3+ years of experience in Account Management supporting the EMEA market
  • 2+ years of experience at a technology company (SaaS, SI, Cloud Vendor…)
  • Experience supporting customers in the AWS, Google Cloud, Microsoft Azure ecosystem, or another cloud vendor
  • Strong verbal/written communication skills in English and Swedish
  • Strong technical skills to engage with technical teams
  • Great operational/administration skills, analytical, detail-oriented
Nice to have
  • Cloud Certifications (AWS Cloud Practitioner or Google Cloud Digital Leader certifications)
What the job really is

As an Account Manager at DoiT, you will be responsible for nurturing relationships with existing customers in the EMEA region, ensuring their satisfaction and identifying opportunities for growth. Your role will involve managing customer communications, resolving support escalations, negotiating commitments, and collaborating with cloud vendors. You will also gather customer feedback to inform product development and conduct regular reviews to track project timelines and spending.

Benefits
  • Unlimited PTO
  • Flexible Working Options
  • Health Insurance
  • Parental Leave
  • Employee Stock Option Plan
  • Home Office Allowance
Things to weigh
  • Remote work location limited to Sweden, Ireland, or Estonia
  • Role involves managing customer escalations and negotiations, which can be high-pressure
  • Experience in cloud environments is crucial, which may limit candidates without this background
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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