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← DoiT

Account Manager - EMEA

DoiT
Location
Remote Ireland
Posted
1 month ago
Department
Sales
What they actually want (must-haves)
  • 3+ years of experience in Account Management supporting the EMEA market
  • 2+ years of experience at a technology company (SaaS, SI, Cloud Vendor…)
  • Experience supporting customers in the AWS, Google Cloud, Microsoft Azure ecosystem, or another cloud vendor
  • Strong verbal/written communication skills in English and Swedish
  • Strong technical skills to engage with technical teams
  • Great operational/administration skills, analytical, detail-oriented
Nice to have
  • Cloud Certifications (AWS Cloud Practitioner or Google Cloud Digital Leader certifications)
What the job really is

As an Account Manager at DoiT, you will be responsible for nurturing relationships with existing customers in the EMEA region, ensuring their satisfaction and identifying growth opportunities. Your role will involve managing customer communications, resolving support escalations, negotiating commitments, and collaborating with cloud vendors to optimize customer cloud environments. You will also provide feedback to engineering teams and conduct regular reviews to track project timelines and spending.

Benefits
  • Unlimited PTO
  • Flexible Working Options
  • Health Insurance
  • Parental Leave
  • Employee Stock Option Plan
  • Home Office Allowance
Things to weigh
  • Remote position with potential challenges in team cohesion and communication
  • Role involves managing customer escalations which may be stressful
  • Focus on existing customers may limit exposure to new business development opportunities
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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