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Patient Services Representative - Call Center - Bloomington, IL

DMSI
Location
Bloomington, IL
Posted
19 days ago
Department
Contact Center
What they actually want (must-haves)
  • High school diploma or equivalent
  • 0-1 year in customer service, preferably in a healthcare environment
  • Proficiency in navigating multiple computer systems
  • Familiarity with Microsoft Office applications
  • Ability to manage multiple tasks in a dynamic healthcare environment
Nice to have
  • Medical Customer Service experience highly preferred
What the job really is

The Patient Services Representative - Call Center will provide essential support to patients and providers in a dermatology practice by managing incoming calls, scheduling appointments, and addressing inquiries. The role involves collaborating with team members to improve processes and participating in training and professional development. A commitment to patient care and operational excellence is crucial in this dynamic healthcare environment.

Things to weigh
  • No salary listed
  • Role requires flexibility to meet practice needs
  • Physical demands include occasional lifting and standing for extended periods
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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