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← Diverge Health

Patient Enrollment Specialist

Diverge Health
Location
Remote
Posted
12 days ago
Department
Market Operations
Salary
$24-$26
What they actually want (must-haves)
  • 1-2 years of experience doing a high volume of cold outreach via phone calls
  • Exceptional communication and interpersonal skills with a high level of empathy
  • Familiarity with CRM systems (e.g. Salesforce) and call management tools
  • General knowledge of healthcare system functions (e.g., payers, Medicaid vs. Medicare, FFS)
  • Strong organizational skills and the ability to manage multiple tasks simultaneously
Nice to have
  • Healthcare experience preferred
  • Experience in chronic disease management or health care best practices for common chronic illnesses
What the job really is

As a Patient Enrollment Specialist at Diverge Health, you will engage with patients referred by primary care providers or health plans, educating them about care management services and enrolling them in programs. Your role involves making a high volume of outbound calls, addressing patient concerns, and coordinating with internal teams to ensure a smooth onboarding process. You will also maintain records of patient interactions and track outreach metrics to contribute to team performance goals.

Benefits
  • Hourly pay range of $24-$26 with commission
  • Full-time position
  • Remote work opportunity
Things to weigh
  • No specific mention of career advancement opportunities
  • Requires comfort with high volume cold calling
  • Candidates must be authorized to work in the U.S. without employer sponsorship
  • Unable to support hiring in Alaska and Hawaii due to operational constraints
Job score3.8/5
Benefits2/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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