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← Diligent Corporation

Client Success Advisor

Diligent Corporation
Location
Bengaluru, Karnataka, India
Posted
12 days ago
Department
Customer Success
What they actually want (must-haves)
  • 5–7 years of experience in a client-facing role within audit, risk, compliance, or a related GRC environment
  • Strong knowledge of GRC concepts, regulations, industry standards, and software platforms
  • Experience translating audit, risk, compliance, or business questions into practical data analytics using ACL Analytics or similar tools
  • Ability to translate analytics results into clear, actionable recommendations for technical and non-technical stakeholders
  • Experience translating complex business or technical requirements into practical client solutions
  • Demonstrated ability to build trusted relationships with clients and internal stakeholders at multiple levels
Nice to have
  • Experience advising organizations on GRC platform implementation, adoption, or process optimization
  • Familiarity with automation, digital transformation, or technology-enabled risk and compliance programs
  • Experience monitoring regulatory change and turning industry insights into actionable client recommendations
What the job really is

As a Client Success Advisor at Diligent, you will guide key clients in configuring and optimizing a governance, risk, and compliance (GRC) platform to enhance their business processes. Your role involves assessing client needs, recommending tailored solutions, driving platform adoption, and collaborating with various internal teams to improve client outcomes. You will also monitor industry trends and provide proactive advice to clients.

Benefits
  • Flexible work environment
  • Global days of service
  • Comprehensive health benefits
  • Meeting free days
  • Generous time off policy
  • Wellness programs
Things to weigh
  • Hybrid work model requires at least 50% onsite presence
  • No salary information provided
  • Focus on GRC may limit exposure to broader technology trends
Job score3.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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