Technical AI Strategist

As a Technical AI Strategist at DigiCert, you will be responsible for driving the AI strategy for customer support, focusing on designing and implementing AI solutions that enhance automation and improve customer experience. Your role involves collaborating with various teams to create LLM-driven workflows, analyze data to inform decisions, and ensure the responsible deployment of AI technologies while maintaining compliance with security standards.

• Competitive compensation and comprehensive benefits package
• Generous paid time off, including holidays and additional leave options
• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
• Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
• Pension, life insurance, and income protection benefits (location dependent)
• Employee Assistance Program with 24/7 confidential support for employees and their families

• No salary listed
• The role involves significant collaboration across multiple teams, which may require strong interpersonal skills and adaptability.
• The position requires a blend of technical and strategic skills, which may be challenging for candidates with a purely technical background.