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← DICE

IT Support Specialist

DICE
Location
London
Posted
16 days ago
Department
IT Support (DICE)
What they actually want (must-haves)
  • Core IT skills
  • Solid macOS software/hardware support
  • Experience with MDM tools (Kandji, Jamf, Intune, or similar)
  • Identity and access management — Google Workspace, SSO and other SaaS platforms
Nice to have
  • Curiosity about AI-assisted development tools (Claude Code, Copilot, etc.)
  • Networking fundamentals: VLANs, firewalls, switches, VPN concepts
  • Any Slack bot, webhook, or internal tooling project you've built — even a small one
  • Scripts & automation — comfortable writing and maintaining scripts helping with daily tasks
What the job really is

As an IT Support Specialist at DICE in London, you will be part of a small team responsible for providing both on-site and remote support for end-users. Your daily tasks will include managing macOS devices, overseeing access management, supporting AV technology, and documenting processes, while also contributing to internal tooling projects and automating common requests.

Benefits
  • Hybrid work policy of three days in the office and two days from anywhere
Things to weigh
  • Small IT team may require wearing multiple hats and handling diverse tasks
  • No salary or specific benefits listed
  • Role involves adapting to shifting priorities and evolving responsibilities
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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