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Sr. Software Engineer, Applied AI Systems

Dialpad
Location
Kitchener, Canada
Posted
13 days ago
Department
214 - AI Engineering
What they actually want (must-haves)
  • 5+ years of professional software engineering experience building and operating production services
  • Strong experience with backend systems, distributed services, APIs, and cloud-based infrastructure
  • Experience building agentic systems, LLM-powered applications, model-serving systems, or AI-enabled backend services in production
  • Strong programming skills in Python and/or other backend languages, with a focus on clean, maintainable, well-tested code
  • Experience with service observability, debugging, performance optimization, and production incident response
  • Ability to work effectively in an ambiguous, fast-moving environment and translate technical prototypes into durable systems
What the job really is

As a Sr. Software Engineer on the Applied AI Systems team at Dialpad, you will design and build scalable backend services and distributed systems that support next-generation AI applications. You will collaborate with Applied Scientists and engineering teams to integrate and deploy AI models, ensuring reliable and efficient customer-facing experiences. This role emphasizes hands-on development of agentic systems and requires strong programming skills, particularly in Python, along with expertise in cloud-based infrastructure and APIs.

Benefits
  • Competitive salary
  • Comprehensive benefits
  • Real opportunities for growth
  • Cutting-edge AI tools
  • Robust training program
  • Inclusive office environment
Things to weigh
  • No specific mention of the tech stack used beyond Python and backend services
  • Salary range provided but does not include bonus, equity, or benefits
  • Role may involve navigating ambiguity in a fast-paced environment
Job score3.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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