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Sr. Software Engineer, Applied AI Systems

Dialpad
Location
Tempe, US
Posted
13 days ago
Department
214 - AI Engineering
What they actually want (must-haves)
  • 5+ years of professional software engineering experience building and operating production services
  • Strong experience with backend systems, distributed services, APIs, and cloud-based infrastructure
  • Experience building agentic systems, LLM-powered applications, model-serving systems, or AI-enabled backend services in production
  • Strong programming skills in Python and/or other backend languages, with a focus on clean, maintainable, well-tested code
  • Experience with service observability, debugging, performance optimization, and production incident response
  • Ability to work effectively in an ambiguous, fast-moving environment and translate technical prototypes into durable systems
What the job really is

As a Sr. Software Engineer on the Applied AI Systems team at Dialpad, you will design and build scalable backend services and distributed systems for agentic AI applications. You will collaborate with Applied Scientists and engineering teams to integrate advanced AI capabilities into customer-facing experiences, focusing on real-time conversational AI. This hands-on role involves improving the reliability and efficiency of production AI systems while contributing to the evolution of DialpadGPT.

Benefits
  • Competitive salary
  • Comprehensive benefits
  • Real opportunities for growth
  • Cutting-edge AI tools
  • Robust training program
  • Inclusive office environment
Things to weigh
  • No specific salary listed
  • Focus on agentic AI may imply a niche area of expertise
  • Fast-moving environment may require adaptability
Job score3.6/5
Benefits4/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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