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Sr. Project Manager

Dialpad
Location
Denver, US
Posted
16 days ago
Department
150 - Professional Services
What they actually want (must-haves)
  • Bachelor’s degree or equivalent practical experience working with SaaS products and implementations
  • 8+ years of Project Management experience, preferably within VoIP, UCaaS, CCaaS, telecommunications, or Enterprise SaaS
  • Demonstrated experience leading complex, multi-phase Enterprise SaaS implementations for Fortune 1000 or similarly complex organizations
  • Proven ability to manage multiple concurrent customer projects while maintaining strong project governance, documentation, and attention to detail
  • Strong project management discipline, including managing scope, timelines, milestones, risks, dependencies, project hours, and deliverables
  • Ability to lead executive-level customer conversations, drive accountability, and confidently navigate challenging project situations
Nice to have
  • PMP, PMI, or similar project management certification is a plus
What the job really is

As a Sr. Project Manager at Dialpad, you will lead the end-to-end deployment process for Enterprise customers, ensuring successful implementations of Dialpad's AI-powered products. Your role involves managing project scope, timelines, and risks while collaborating with cross-functional teams and serving as a trusted advisor to clients. You will utilize cloud-based project management tools to track progress and deliver training, ensuring long-term success for customers post-implementation.

Benefits
  • Competitive salary
  • Comprehensive benefits
  • Robust training program
  • Inclusive office environment
  • Recognized as a Great Place to Work
Things to weigh
  • No specific mention of remote work options
  • Salary range provided only for Colorado; may vary by location
  • Compensation details listed reflect base salary only, excluding bonuses or equity
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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