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← Denver Broncos and Stadium Management Company

Account Manager, Season Ticket Member Services

Denver Broncos and Stadium Management Company
Location
Englewood, CO
Posted
27 days ago
Department
Ticket Office
Salary
$40,000 - $45,000
What they actually want (must-haves)
  • Bachelor’s degree
  • 6-12 months of sports ticket sales and/or customer service experience
  • Ability to work all home Broncos games and other stadium events, including nights and weekends
  • Flexible schedule
Nice to have
  • Working knowledge in the use of computerized ticketing software (Archtics, TM Host)
  • Proficient with Microsoft Office
  • Sales & Customer Service experience speaking to customers over the phone, online, and in person
  • Extensive understanding of the latest in ticket technology, including online account management and mobile applications
  • Working knowledge of Microsoft Dynamics CRM
What the job really is

The Account Manager for Season Ticket Member Services at the Denver Broncos will engage with season ticket holders through various communication channels including phone, email, and in-person interactions. The role involves providing customer service, managing account touchpoints, fulfilling member benefits, and driving revenue through cross-selling events. Responsibilities also include maintaining accurate records and collaborating with internal teams to enhance member experiences.

Benefits
  • Salary range of $40,000 - $45,000
Things to weigh
  • No specific mention of career advancement opportunities
  • High volume of daily account touchpoints may lead to a demanding work environment
  • Requires attendance at all home games and events, which may impact work-life balance
Job score3.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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