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← Definium Therapeutics

Director, Patient Services Operations

Definium Therapeutics
Location
Raleigh/Durham, North Carolina, United States
Posted
20 days ago
Department
13 - Market Access
Salary
$180,000-$235,000
What they actually want (must-haves)
  • Bachelor’s degree in Life Sciences, Marketing, Business, Communications, or related discipline; advanced degree preferred
  • Minimum 10 years industry related experience required
  • Minimum 5 years Patient Services Operations Leadership experience required
  • Significant understanding of PS compliance and legal guidelines required
  • Significant Experience with REMS strategies, compliance, and support offerings required
  • Launch experience in the U.S. pharmaceutical market required
Nice to have
  • Experience with Patient Services CRM & Phone systems preferred
  • Experience in CNS / psychiatry, specialty pharmaceutical, or complex treatment categories preferred
  • Skilled in cross-functional collaboration; intellectually curious, solutions-oriented, and effective at communicating and socializing strategic recommendations
  • Ability to synthesize complex clinical, market, and customer data into actionable strategies
  • Strong presentation skills and ability to influence senior, cross-functional, and agency stakeholders
What the job really is

The Director of Patient Services Operations at Definium Therapeutics will lead the development and execution of a patient support strategy for the commercial launch of DT120. This role involves building and managing a team, creating operational infrastructure, ensuring compliance with regulatory standards, and driving a patient-centric culture. The director will collaborate with various internal and external teams to enhance patient engagement and operational efficiency.

Benefits
  • 100% paid health benefits including Medical, Dental and Vision for you and your dependents
  • 401(k) program with company match and vesting after the turn of the first month after your start date
  • Flexible time off
  • Generous parental leave and some fun fringe perks!
Things to weigh
  • No specific salary details provided beyond the range of $180,000-$235,000; compensation may vary based on several factors.
  • The role requires a significant amount of cross-functional collaboration, which may involve navigating complex organizational dynamics.
Job score4/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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