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← Definitive Healthcare, India

Technical Program Operations Manager

Definitive Healthcare, India
Location
Bengaluru, Karnataka, India
Posted
1 month ago
Department
Product & Engineering
What they actually want (must-haves)
  • Bachelor’s degree in information systems, Computer Science, Business, Engineering, or equivalent experience
  • 5+ years of experience administering Jira and Confluence in a technology/SaaS environment
  • Hands-on experience with Jira, Confluence, Tempo, Script Runner, and Asana
  • Strong knowledge of Jira workflows, permissions, automation, reporting, and administration
  • Experience with workflow automation, APIs, webhooks, scripting, or low-code automation
  • Advanced Excel skills and experience with SQL, Tableau, Sigma, or similar analytics tools
Nice to have
  • Atlassian certifications are preferred
What the job really is

The Technical Program Operations Manager will oversee the operational governance and administration of the Technical Program Management tool ecosystem, including platforms like Jira and Confluence. This role involves improving tooling, data quality, reporting, and operational efficiency by collaborating with various teams such as Product, Engineering, and Finance. Key responsibilities include managing platform configurations, developing reporting dashboards, and supporting capacity planning and automation efforts.

Things to weigh
  • No salary listed
  • Role involves significant interaction with multiple teams, which may require strong interpersonal skills
  • Focus on operational governance and tooling may limit exposure to broader project management responsibilities
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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