HHiring Reality
← DeepIntent

Director, Client Success

DeepIntent
Location
New York, New York
Posted
1 month ago
Department
Client Success
Salary
$130,000 - $160,000
What they actually want (must-haves)
  • 8+ years of working experience in a Client Success role within the adtech, digital and/or programmatic industry
  • Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
  • Strong verbal and written communication skills
  • Detail oriented and organized with flexibility to work on diverse projects and accounts
  • Proficient with Word, Excel and PowerPoint
  • Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, and strategic business reviews
Nice to have
  • Experience in healthcare is a plus
  • Desire to work in a rapidly growing and ever-changing startup environment
What the job really is

The Director of Client Success at DeepIntent will manage key strategic accounts, ensuring excellent client service and overseeing all post-sales activities. This role involves building strong relationships with clients, optimizing campaign performance, and collaborating with internal teams to drive account growth and best practices in digital marketing.

Benefits
  • Competitive base salary range of $130,000 - $160,000
  • Annualized bonus/commissions plan
  • Comprehensive medical, dental, and vision insurance
  • 401K match program
  • Flexible PTO policy and paid holidays
  • Remote friendly culture with flexible work options
Things to weigh
  • No specific mention of the tech stack used in campaigns
  • The role may involve high-pressure situations due to client demands and campaign optimizations
Job score3.6/5
Benefits4/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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