HHiring Reality
← Datavant

CPC Processor I Customer Support

Datavant
Location
Knoxville, TN
Posted
12 days ago
Department
Service Delivery Hourly
What they actually want (must-haves)
  • High school diploma or equivalent from an accredited institute
  • Friendly and professional communication skills
  • Experience with multi-line phone systems
  • Intermediate/advanced knowledge of MS Office
  • Ability to stay organized and work quickly
  • Strong attention to detail
Nice to have
  • Experience in data entry
  • Experience in medical records
  • Experience in health care
  • Experience in insurance claims processing
  • Experience in proofreading/editing documents
What the job really is

In this role, you will provide customer support by answering calls and inquiries related to the release of medical information. You will document interactions in the software systems, maintain confidentiality, and ensure compliance with company policies. The job involves working collaboratively with team members and management while meeting productivity and quality assurance expectations.

Things to weigh
  • Exact schedule will be determined based on business needs, requiring flexibility in availability
  • Job is not eligible for employment sponsorship
  • Post-offer health screenings and vaccinations are required for many clients
  • Exemptions from vaccination requirements are reviewed on a case-by-case basis
Job score2.6/5
Benefits1/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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