HHiring Reality
← Datarails

FP&A Customer Success Manager

Datarails
Location
United States
Posted
2 months ago
Department
CS - Live
Salary
$90-115k
What they actually want (must-haves)
  • 2+ years of experience in customer success, consulting, or similar customer-facing role
  • Background in data analytics, finance, or accounting
  • Deep knowledge and solid experience in advanced Excel functions (formulas, Vlookup, Pivot Table, Power Query, and complex models)
  • Strong communication and relationship-building skills
  • Comfortable with upselling and renewal conversations
  • Bachelor's degree or equivalent experience
What the job really is

As a Customer Success Manager at Datarails, you will work closely with finance professionals, from middle management to the C-suite, to customize their Datarails platform and train them on product updates. Your role will involve analyzing client data, providing insights on budgeting and forecasting, and building long-term relationships with customers to enhance their experience and outcomes with the product.

Benefits
  • Base compensation target range of $90-115k USD per year
  • Parental leave
  • Meaningful equity
  • 401(k) plan with up to 4% match
  • Top-of-the-line healthcare (medical, vision, and dental) with 100% paid coverage for employees and generous coverage for dependents
  • Generous PTO + 12 paid company holidays
Things to weigh
  • 100% remote position with no sponsorship or relocation assistance available
  • Role involves significant interaction with high-level finance professionals, which may require strong interpersonal skills
  • Startup environment may imply a fast-paced and evolving work culture
Job score3.6/5
Benefits4/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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