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← Dataiku

Sr Technical Account Manager - West

Dataiku
Location
United States, Remote
Posted
1 month ago
Department
Field Engineering
What they actually want (must-haves)
  • 7+ years of experience in a customer facing technical role
  • Comfort and confidence in client-facing interactions
  • Ability to work both pre and post sale
  • Strong Linux system administration experience including networking
  • Experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM
  • Hands-on experience with cloud based services like AWS, Azure and GCP
Nice to have
  • Experience with Python
  • Some knowledge of Java
  • Some knowledge in ML Ops
What the job really is

As a Senior Technical Account Manager at Dataiku, you will work closely with a small set of strategic clients to ensure their success with the Dataiku platform. Your role involves managing client relationships, providing technical guidance, troubleshooting implementations, and contributing to the growth of the Field Engineering team through documentation and process optimization. You will also collaborate with the Customer Success team to define engagement plans and manage project milestones.

Benefits
  • Stock options
  • Medical, dental, and vision plans
  • Flexible spending accounts
  • Pre-tax commuter benefits
  • 401k company match
  • Paid vacations and sick leave
Things to weigh
  • No specific salary listed beyond a range of $150,000 - $200,000 USD
  • Role involves both technical and client-facing responsibilities which may require adaptability
  • The hiring process includes a technical assessment which may be challenging
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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