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← Dataiku

Sr Technical Account Manager - East

Dataiku
Location
United States, Remote
Posted
1 month ago
Department
Field Engineering
What they actually want (must-haves)
  • 7+ years of experience in a customer facing technical role
  • Comfort and confidence in client-facing interactions
  • Ability to work both pre and post sale
  • Strong Linux system administration experience including networking
  • Experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM
  • Hands-on experience with cloud based services like AWS, Azure and GCP
Nice to have
  • Experience with Python
  • Some knowledge of Java
  • Some knowledge in ML Ops
What the job really is

As a Senior Technical Account Manager at Dataiku, you will work closely with a small set of strategic clients to manage their technical needs and ensure successful implementation of the Dataiku platform. Your role involves collaborating with the Customer Success team, providing technical guidance, troubleshooting issues, and advising clients on best practices and technology strategies. You will also contribute to the growth of the Field Engineering team through documentation and process optimization.

Benefits
  • Comprehensive benefits including stock options, medical, dental, and vision plans
  • Flexible spending accounts
  • Pre-tax commuter benefits
  • 401k company match
  • Paid vacations and sick leave
  • Paid parental leave
Things to weigh
  • No specific salary listed, but a range of $150,000 — $200,000 USD is mentioned for US national base pay
  • Role requires a strong client-facing presence and technical expertise across multiple domains
  • The hiring process includes a technical assessment which may require additional preparation
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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