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Technical Account Program Manager - Public Sector

Cyware
Location
United States
Posted
5 days ago
Department
Customer Success
What they actually want (must-haves)
  • 10+ years in public sector technical account management, customer success, or program/project management
  • 5+ years dedicated to federal or public sector customers
  • Demonstrated relationships with systems integrators and primes delivering into government
  • Deep knowledge of public sector contracting and delivery processes
  • Working knowledge of SOC/security operations tooling
  • Experience managing multi-stakeholder programs against contractual deliverables
Nice to have
  • PMP or equivalent program management certification
  • Prior experience at a federal systems integrator
  • Existing personal network within DoD, civilian agencies, or SLTT security programs
  • Track record of growing an account's footprint
What the job really is

The Technical Account Program Manager at Cyware will manage the post-sale success of public sector customers, ensuring they effectively deploy and utilize Cyware's Cyber Fusion platform. This role involves serving as the primary technical contact, overseeing program delivery, and coordinating with various stakeholders including customers and systems integrators. The manager will also track platform health and usage, and facilitate communication between Cyware and government agencies.

Benefits
  • Comprehensive benefits package including time off, paid holidays, retirement plans, and insurance coverage
  • Professional development opportunities
  • Competitive compensation packages
  • Commitment to diversity of people, culture, and ideas
Things to weigh
  • No salary listed
  • Role requires deep knowledge of public sector contracting, which may limit candidates without this background
  • Position involves significant stakeholder management, which may be challenging for those less experienced in such environments
Job score3/5
Benefits2/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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