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Global Controller

Customer.io
Location
Americas Remote
Posted
19 days ago
Department
Business Operations
Salary
$250k to $280k
What they actually want (must-haves)
  • 10+ years of progressive accounting experience
  • Experience leading a team through managers or leads
  • Big 4 (or equivalent top-tier public accounting) foundation
  • Deep US GAAP mastery, particularly in subscription and usage-based revenue recognition (ASC 606)
  • Experience with automation or AI deployment in accounting with measurable results
  • Experience scaling an accounting function that was already running
Nice to have
  • Internal controls or SOX-readiness experience
  • Remote-first/globally distributed company experience
  • M&A or deal accounting exposure
  • CPA license, active or inactive
What the job really is

The Global Controller at Customer.io will lead a team of approximately seven in managing the monthly and quarterly financial close processes, ensuring accurate US GAAP financials, and overseeing revenue accounting. This role involves building a control framework for a remote-first company, managing treasury operations, and maintaining relationships with external auditors and tax partners. The Controller will also drive automation in accounting systems and collaborate with various stakeholders across the organization.

Benefits
  • Starting salary ranges from $250k to $280k USD, structured by geographic zone and experience
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget
Things to weigh
  • Salary is structured by geographic zone, which may affect total compensation based on location
  • Role requires strong leadership and communication skills, indicating a high level of responsibility and stakeholder engagement
  • Experience in a remote-first environment is preferred, which may impact team dynamics
Job score4.4/5
Benefits3/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency5/5

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